Your privacy first
Privacy Policy
Effective Date: June 24, 2025
Company: Skyline Roof Solutions
Skyline Roof Solutions collects information that you voluntarily provide when you interact with our website or services. This may include when you:
Fill out a contact or estimate request form
Request a consultation
Subscribe to updates or marketing communications
Communicate with us via email, phone, or text message
The information we may collect includes:
Name
Email address
Phone number
Company name (if applicable)
Address or project location (if provided)
Any additional information you choose to share
We may also supplement this information with publicly available or third-party data sources to better understand customer needs and provide relevant services.
2. Legal Basis For Processing Personal Data
We process personal data under the following legal bases:
Consent – when you voluntarily provide your information or opt in to communications
Contract Performance – to fulfill requested services or agreements
Legal Obligations – to comply with applicable laws and regulatory requirements
Legitimate Interests – to improve our services, website functionality, and customer communications
3. How We Use Your Information
Skyline Roof Solutions may use collected information to:
Respond to inquiries and customer requests
Schedule inspections, estimates, or consultations
Provide project updates and service communications
Send marketing or promotional communications when you have opted in
Improve our services, website performance, and customer experience
Maintain internal records
Comply with legal obligations
4. SMS and Text Messaging Communications
If you provide your phone number and opt in to receive text messages, Skyline Roof Solutions may send SMS messages related to:
Appointment confirmations and reminders
Project updates or service notifications
Customer service communications
Review requests or referral opportunities
Occasional promotions or service reminders
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier plan.
You may opt out of SMS communications at any time by replying:
STOP
After opting out, you will no longer receive text messages from Skyline Roof Solutions unless you opt in again.
For help, reply HELP or contact us directly.
Sharing of Information
Skyline Roof Solutions does not sell, rent, or trade personal information to third parties.
We may share information only in the following limited circumstances:
With service providers that help operate our business (CRM systems, communication platforms, analytics tools)
When required to comply with legal obligations, regulations, or lawful requests by public authorities
To protect the rights, property, or safety of Skyline Roof Solutions or others
Important SMS Compliance Notice:
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing purposes.
5. Third Party Tools and Service Providers
We may use trusted third-party platforms such as:
CRM systems
Website analytics tools
Email or SMS communication platforms
Advertising and marketing tools
These providers may process limited data strictly to perform services on our behalf and are required to maintain appropriate confidentiality and security protections.
6. Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to:
Analyze website usage
Improve functionality and performance
Understand visitor behavior and preferences
You can choose to disable cookies through your browser settings if preferred.
7. Data Retention
We retain personal information only as long as necessary to:
Provide requested services
Maintain business records
Comply with legal and regulatory obligations
Once the information is no longer required, it is securely deleted or anonymized.
8. Data Security
Skyline Roof Solutions implements reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that information from a child has been collected, we will delete it promptly.
10. Policy Updates
Skyline Roof Solutions may update this Privacy Policy periodically. When updates occur, the revised version will be posted on this page with a new effective date.
Continued use of our website or services after updates constitutes acceptance of the revised policy.
11. Contact Information
If you have questions about this Privacy Policy or wish to make a data-related request, please contact:
Skyline Roof Solutions
Email: skyline@skylineroofsolutions.com
